App running slow or crashing? Here’s what to do
Performance issues explained
If the Kiddies app feels slow, freezes, or crashes, it could be due to limited device storage, outdated versions, or background activity.
Steps to improve performance
- Restart your device to free up memory
- Ensure your app is updated to the latest version
- Close unused apps running in the background
- Free up storage by deleting unused apps or media
Reinstalling the app
If problems persist, uninstall and reinstall Kiddies. Your account and profiles will remain safe.
Still crashing?
Send us your device details and a description of the issue at hello@hikiddies.com.
